Privacy Policy

At Ortho Marketplace, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

• Personal Information: Name, email address, telephone number, and professional details such as medical license numbers (for doctors) or business registration information (for suppliers).
• Transaction Information: Order history, product purchases, and payment details.
• Technical Information: IP address, browser type, operating system, and usage data.

2. How We Use Your Information

We use the information we collect to:

• Facilitate and process transactions between doctors and suppliers
• Verify user identities and credentials
• Provide customer support
• Improve and personalize our platform
• Send administrative information and updates
• Comply with legal obligations

3. Healthcare Data Protection

While Ortho Marketplace primarily connects medical practitioners with suppliers, we understand the sensitivity of healthcare-related information. We implement appropriate safeguards and security measures to protect any indirectly related healthcare information on our platform.

We do not collect or process patient data through our platform. Users are prohibited from sharing any patient-identifiable information in product reviews, messages, or any other communications on Ortho Marketplace.

4. Information Sharing and Disclosure

We may share your information with:

• Suppliers and Doctors: To facilitate transactions between parties on our platform
• Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, and customer service
• Legal Requirements: To comply with legal obligations, enforce our terms, protect our rights, or respond to legal process

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage technology is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access personal information we hold about you
• Right to request correction of inaccurate information
• Right to request deletion of your information
• Right to object to or restrict processing of your information
• Right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. We have taken appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy.

9. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@orthomarketplace.com